RV Technician (mobile)

RV on Call, LLC
Raleigh-Durham-Chapel Hill, NC

Set Your Own Schedule, We do the Marketing

RV on Call, LLC is seeking a qualified mobile RV repair technician to assist as an independent contractor on a part-time, per-job basis. We are a mobile RV service serving the North Carolina Triangle region (Raleigh-Durham-Chapel Hill), and are experiencing high demand for service.

About the Position

The position is responsible for all types of mobile RV repair, maintenance, inspections, cleaning, and diagnostics + troubleshooting. This includes plumbing and electrical systems, water heaters, furnaces, air conditioners, generators, refrigerators, roof + exterior, include roofs, awnings, slideouts, installations, and carpentry/customization.

The scope of work performed is primarily focused on the livable portions of the RV. We do not work on engine, chassis, brakes, tires, hitches, and suspension.

Typical requests include mobile RV repair, diagnostics, preventative maintenance, inspections, cleaning + detailing, installations, and retrofits.

Typical Work Volume and Independent Contractor Arrangement

This recruitment is for an independent contractor / freelance role performed on a per-job basis. Service appointments are usually fulfilled within one week of initial customer contact. Contractor has ability to schedule appointments at mutually convenient time. Ideal fit is someone who is available for at least three jobs per week.

Technician Responsibilities

  • Perform RV repairs, diagnosis, installations, preventative maintenance, and retrofits.

  • Accept/Decline jobs within 48 hours of notification.

  • Provide parts/labor estimates for accepted jobs within 48 hours of notification.

  • Schedule appointments with customers.

  • Work on site in locations throughout the NC Triangle, including Raleigh, Durham, Chapel Hill NC (and areas beyond if mutually desired by customer and technician).

  • Contractor is responsible for furnishing any needed parts for jobs and will be reimbursed 100% plus mark-up rate.

  • Under this flexible work arrangement, the contractor will be acting as a freelancer and not an employee of RV on Call.

  • Clear and proactive communication with customers and RV on Call.

  • Use Gmail, Google chat, and Google Meet for communication with RV on Call.

  • Use smart phone for calls and texts with customers.

  • Strong work ethic and positive attitude.

  • Willingness to learn and grow.

  • Professional conduct - although you are operating as an independent contractor you are a representative of RV on Call. We have a five-star customer satisfaction rating on Google, and this high performance standard should be reflected in the technician’s work quality, timeliness, communication, and conduct.

  • Technician is responsible for transportation, tools, and insurance.

  • Maintain high work standards, ethics, and best practices consistent with National RV Training Academy, National RV Inspector Association, RV Technical Institute, and RV Industry Association.

RV on Call Responsibilities

  • RV on Call will be responsible for generating quotes and invoices. The contractor will provide task descriptions, and parts + labor estimates for any job they are interested in.

  • Clear and timely communication with technician.

  • Prompt payment.

  • Provision of parts and supplies as needed.

  • Provide technician with RV on Call branded clothing and business cards.

Compensation

  • Pay range is $25.00 - $35.00 per hour.

  • Hourly pay pay rate will be competitive with other Triangle-based RV service centers and established and based on the 1) candidate’s demonstrated skills in RV Repair and maintenance, 2) the number of years of prior full-time, related work experience, 3) any related certifications.

  • Pay increases possible based on performance and longevity.

  • Contractors are paid a guaranteed hourly rate for labor time spent on each job.

  • Contractor is responsible for furnishing any needed parts for jobs and will be reimbursed 100% plus mark-up rate.

  • Compensation for mileage is also provided (per IRS rate).

Benefits
No benefits or paid leave is provided. This is an independent contractor position.

Minimum Experience Requirements
Minimum of two years of full time experience performing RV repair and associated tasks.

Minimum Education Requirements
Bachelor’s Degree or Associate’s Degree / 2-year vocational school related to RV repair.

Preferred Experience

  • Customer service

  • Cleaning and detailing

  • Inspections

  • Solar

  • Certification from NRVTA, NRVIA, RVTI, RVDA, or related certification body.

  • RV appliance repair credentials or continuing education certificates (for example Dometic, Airexcel, AquaHot, Furrion, Suburban).

  • Contractor already carries own liability insurance.

  • Contractor primary residence is located in one of the following counties: Alamance, Orange, Chatham, Durham, Granville, Wake, Johnston, Franklin, Person, Lee, Harnett.

Growth and Specialization Opportunities

  • Technician can specialize in specific areas (or choose not to work in particular areas) as long as the basic RV repair function is covered - for example solar installation, inspections, cleaning and detailing.

  • Premium pay for generating leads resulting in an accepted quote.

  • We encourage technicians to apply who are interested in assisting with marketing. We have a proven marketing strategy in place and can provide the technician with materials to distribute at RV parks, shops, and campgrounds close to their location to help secure local work.

  • Technicians dedicated to growing the company and performing marketing are eligible for pay increase. For example this could include assisting with local distribution of materials to RV parks and campgrounds, social media and video marketing, blog writing, managing the web site, developing premium digital products, or developing new products for the online store.

About RV on Call

Voted NC's #1 mobile RV service in 2022, RV on Call is a direct service provider, information platform, and community. We offer mobile RV repair, maintenance, inspections, cleaning, and instruction in Raleigh - Durham - Chapel Hill, North Carolina. We are North Carolina's only hybrid mobile + online RV service. Our safe and supportive learning community includes an online forum and membership plans offering discounts and premium digital products. We also maintain a blog and listing of RVs for sale. Our mission is to build community and help make RV life more safe, efficient, and fun.

How to apply

Please inquire through Indeed or contact us at Info[at]RVonCall[dot]com. A separate RV on Call application form will be required.

Applicant must also resume documenting prior RV repair and maintenance experience.

Note: If you are selected for the position (after interview and four-part screening process and skills test), RV on Call will perform background check and need up to three professional references (including previous employers).

Please review our website to familiarize yourself with our company before inquiring:

RVonCall[dot]com