Application Engineering Tech - OEM

About Aqua-Hot

Aqua-Hot is a leader in advanced hydronic heating systems for the RV industry, delivering comfort, reliability, and innovation for over three decades. We partner with top OEMs to integrate our products into premium motorhomes, ensuring an exceptional experience for end-users.

Position Overview

We are seeking a highly skilled Application Engineering Technician – OEM to serve as the technical bridge between Aqua-Hot and our OEM partners. In this role, you will ensure seamless product integration, provide expert technical support, and champion Aqua-Hot’s commitment to quality and customer satisfaction. This is an exciting opportunity to work hands-on with cutting-edge products and influence the future of RV heating technology.

What You’ll Do

Technical Support & Data Analysis

• Collect and analyze product performance data from OEM production lines and end-user applications.

• Identify root causes of issues and provide actionable insights to Aqua-Hot engineering teams.

• Maintain accurate records and deliver detailed reports to drive continuous improvement.

Training & Knowledge Transfer

• Develop and deliver engaging training programs for OEM manufacturing and service teams.

• Create high-quality training materials, including manuals, videos, and hands-on workshops.

Product Integration & Testing

• Present new Aqua-Hot products to OEM teams, highlighting features and installation best practices.

• Support prototype builds and initial installations, ensuring proper fit and performance.

• Gather feedback and relay insights to Aqua-Hot engineering and product development teams.

Liaison & Relationship Management

• Serve as the primary technical contact between Aqua-Hot and the OEM partner.

• Build strong, collaborative relationships to ensure OEM needs are met promptly and effectively.

Quality Assurance & Field Support

• Conduct audits of Aqua-Hot products installed on OEM units to verify compliance with quality standards.

• Provide on-site troubleshooting and support during critical installations or repairs.

Continuous Improvement & Advocacy

• Identify opportunities to enhance manufacturing processes and product performance.

• Represent Aqua-Hot’s values and commitment to excellence as an on-site ambassador.

What We’re Looking For

• Strong technical background with hands-on experience in mechanical and electrical systems.

• Proven ability to diagnose and resolve complex technical issues.

• Excellent communication and presentation skills, with experience delivering training programs.

• Ability to work independently in a fast-paced, collaborative environment.

• Prior experience in manufacturing or service environments preferred.

• Experience with Aqua-Hot products is a strong plus.

• Strong customer service orientation and relationship-building skills.